Summary

This Toolkit…

… is a collection of exercises that could be used to …develop trust in a team and/or increase its levels.

What it contains

• An explanation of the values, behaviours and characteristics that will help managers and team members recognize trust in action and the development of trust between team members; an explanation of why trust matters in teamwork; and a set of tools to help team managers and team members to build and measure trust in a team
• A set of tools to help team managers and team members to build and measure trust in a team

What it does

This toolkit provides any team member, manager or external facilitator with exercises they can use to develop trust in a new team or develop trust later in a team’s existence

Who it is for

Anyone who wants to build trust in their team or help a team to build trust between them

When to use it

The tools can be used when a team is first constituted and at later stages in the team’s working life

If you want to go further

You can use this toolkit together with the Building Trust in Diverse Teams toolkit and cd, which provide further reading, references and more exercises for the development of trust in a team.