Addressing Staff Retention in the Horn of AfricaStaff Retention and Turnover
What is it?
Research providing an evidence-based understanding of key factors influencing staff turnover and retention, enabling agencies to understand their strengths and areas of development.
Why is it useful?
Developing this understanding will enable agencies to improve retention and better manage the consequences when good people leave.
Staff turnover is often cited as a major cause of humanitarian agency shortcomings – every agency has suffered from “the revolving door syndrome” - yet we also need flexibility to adjust staffing levels as program needs change. Through a literature review, agency interviews, and questionnaire surveys, this research project developed evidence-based recommendations to agencies on how to engage and enhance employee performance.
Based on this research, the Horn of Africa consortium joined forces with People in Aid to conduct an assessment of how agencies in the Horn are coping with the challenge of turnover. The report from this exercise offers practical tools, techniques and case studies aimed at NGO senior and program managers.
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