• Simulations
• Building Trust in Diverse Teams
• National Staff Development
• Staff Retention and Turnover
• Surge Capacity Research
• Other initiatives
  • Exchange Visits and the Staff Capacity Framework
  • ICT Skills Building
  • ICT4emergencies
  • Information Technology use in Emergency Responses
  • Staff Capacity Metrics Dashboard

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What is it?

An innovative approach to delivering quality training to address the significant gap in Information and Communication Technology skills amongst NGO staff in the field.

Why is it useful?

Provides staff with multiple ways of accessing training opportunities, including distance learning, classroom-led training, and on-site experience.

Developed in partnership with NetHope, the ICT Skills Building Program provides technology training and resources to Information and Communications Technology (ICT) staff and Program Workers at NGOs serving developing countries. The goal of the program is to help NGOs improve emergency response and enhance organizational effectiveness by strengthening crucial ICT skills.

With over 600 field staff to date having received high quality training in ICT skills, the ECB/NetHope ICT Skills Building Program has led to a significant increase in field-level ICT capacity. The benefits from the Program have not been limited to the IWG agencies, but have extended to include more than twenty other local and international NGOs who have participated. The Program provides a valuable, replicable model in leveraging private sector expertise and networks through a collaborative approach.

The reach of this program extended far beyond the IWG agencies, however. In total more than 25 agencies have exploited the opportunity the program represents, including the IFRC, major INGOs such as ActionAid, Concern International, and Plan International, and between 10-15 smaller regional and national NGOs.