• Simulations
• Building Trust in Diverse Teams
  • View Concise Facilitation Handbook
  • Download Toolkit for Emergency Response
• National Staff Development
• Staff Retention and Turnover
• Surge Capacity Research
• Other initiatives

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What is it?

A practical toolkit and set of approaches teams can utilize to both measure and improve levels of trust in emergency teams, also available in a concise version.

Why is it useful?

Trust within teams can be developed, measured and managed. High levels of trust lead to more effective emergency responses.

Trust is key amongst teams working in emergencies, as here in Pakistan Photo: REUTERS/Faisal Mahmood

What is trust? Why is it important in emergency-response teams? Humanitarian practitioners identify trust as one of the most important factors in launching timely and effective emergency responses. Building Trust in Diverse Teams: The Toolkit for Emergency Response can be used throughout the cycle of an emergency response and features a Trust Index, to assess and measure trust within diverse teams, and ten Trust-Building Tools that can be selected based on the identified team needs. The tools are user-friendly with clear instructions and handouts to make preparation effortless.

Building Trust in Diverse Teams supports humanitarian practitioners, human-resource departments, and regional and head-office emergency professionals as they improve team effectiveness during an emergency – and ultimately improve their ability to save lives. The toolkit is now available in both Spanish and French.