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    • View Concise Facilitation Handbook
      • Summary
      • Introduction
      • How to build trust in teams
      • The ten criteria for trust
      • Tool 1: Appreciative inquiry
      • Tool 2: Trust cards
      • Tool 3: Trust walk
      • Tool 4: Communication charter
      • Tool 5: Aligning working practices
      • Tool 6: Email activity
      • Tool 7: Treasure hunting
      • Tool 8: Time lines
      • Appendix A
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What lessons can be taken from the humanitarian response to the food crisis in Kenya? UN-IASC release their evaluation http://t.co/iO0YmqiG 10th May

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Building Trust in Diverse Teams:

Concise version

PDF available in these languages:

  • English
  • Français
  • Español

View the concise version online in French and Spanish:

  • Bâtir la confiance au sein d’équipes diverses
  • Construyendo confianza en equipos diversos

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Building Trust in Diverse Teams

160 pages
 

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Appendix A

The other factors the survey demonstrated as crucial to the effective establishment of a team have been organized below into two main categories.  There are practical measures:

  • Quickly  conduct  an  on  the  ground  assessment  in  order  to  create  a tactical staffing plan
  • Then  identify  the  staff  you  will  need  to  bring  that  plan  to  life  and ensure they are quickly given country orientation
  • Make sure you have a roster of current, former and potential staff that is big and skilled enough to meet the needs of your plan
  • Have sufficient funds available to be able to quickly deploy staff

And there are managerial measures:

  • Produce an organization structure so team members know who will be in charge and in what circumstances
  • Ensure managers offer all team members constructive and continual feedback
  • Pay attention to the needs and workload of high-performing staff, so as to get the most out of them
  • Ensure all staff have clear roles and responsibilities before joining an emergency team.
  • Provide stress management programmes for staff
  • Value  programme  success  and  people  management  equally  when considering promotion for a team manager
  • Exploit all available internal applicants for emergency rosters
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